I can’t find my exact model in the list (when creating new project) and it’s stopping me from downloading PC → HMI (ethernet). Any suggestions on what I can do? Thanks.
PS - I’ve tried other models (…X / …XH /…XH2) with no joy.
Hi @jwscot ,
Thank you for reaching out. Please contact our support team at support@weintekusa.com with the device’s serial number, and they will be happy to assist you further with this issue.
@jwscot ,
We just wanted to follow up and let you know that there has been a recent update to the latest version of EBPro. This new version supports the new cMT3072XH3 model.
Thank you Daniel, much appreciated.