Why does EasyAccess show that my HMI is offline?

EasyAccess 2.0 Q&A
1

I have an OIT CMT3151 that is sending alarms through email, and all EasyAccess settings look correct and show connected. Yet it shows offline with I login to the EasyAccess Application.

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2

Hi @bdrapeau,

Since this unit is a bit older, the issue may be related to a certificate expiry. Can you please follow the steps within this post: Link and advise if the issue is resolved?