Why does my event log display 00:00:00?


Within this post, we will cover how to fix your event log display if it is only displaying “00:00:00” for the “Trigger time” attribute.

Software Version:

EasyBuilder Pro


  1. To revert the “Trigger time”, navigate to “System Parameters” within the “Home” tab:

  2. Select the “General” tab. Here, if you selected the “Use LW9450 ~ 9455 as time tags of event logs” option, deselect it. This change should allow you to view the correct “Trigger time” within your event log display object: